topic Re: gift card in Subscriptions

gift card

glenNZ19731 — Mon, 16 Oct 2023 17:06:45 GMT

My Question or Issue

I was given a gift card,went to scratch off seal to reveal the code and scratched off code,anyway I can redeem this voucher?

Re: gift card

ThisCommunitySucks — Mon, 16 Oct 2023 18:47:47 GMT

Hi @glenNZ19731,

Thanks for posting in the Spotify Community, and welcome!

If the code on your gift card is unreadable, I would recommend contacting Customer Support; they’ll take a look and do their best to help you to redeem the gift card. You can find the link to contact Customer Support here.

Let me know if you have any other questions, and have a good day!

The gift card pin scratched off when trying to redeem it?

Mon, 27 Jan 2025 13:27:43 GMT

I received a gift card for 3 months of premium subscription and some of the letters/numbers have been scratched off. I'm wondering if Spotify can still honor it if i provide the card #? Is there any way to reach someone directly at Spotify?

Re: Can’t redeem premium giftcard

Nathanurm — Fri, 30 May 2025 14:51:53 GMT

Hi,

When I scratched off the code to my gift card some of the pin came off with it. What could I do to still receive the credit?