Not able to remove payment method

berkaysonmez — Tue, 14 Nov 2023 16:54:35 GMT

I've just cancelled my subscription, and I have spotify premium until 19.11.2023, but after I click on switch plan, I wasn't able to remove my card details, because it disappeared from the payment methods.

I clicked on continue using premium and my card details are automatically selected. How am I supppose to delete my card details, if I am now allowed to remove it when I have premium account, and if you don't show it to me when I cancel my premium?

Re: Not able to remove payment method

Maxim — Tue, 14 Nov 2023 19:01:13 GMT

Hey @berkaysonmez,

Thanks for reaching out.

The payment method associated with your subscription will be removed when your subscription ends. 🙂

Let me know if you have any other questions.

topic Not able to remove payment method in Subscriptions

Not able to remove payment method

Re: Not able to remove payment method