Getting ads on Family plan

WaluiJean — Sat, 25 Nov 2023 23:21:05 GMT

Plan

Family Plan

Country

USA

Device

iPhone 12 pro max and MBP

Operating System

iOS 17.1.1, OSX 14.1.1

My Question or Issue

I have been getting ads on my podcast episodes, yes I have logged out and back in I have changed my password as well. And no the podcast that I listen to does not upload their episode with the ad. This is an ad sent from Spotify please help or explain why I am receiving this.

Re: Getting ads on Family plan

Maxim — Sun, 26 Nov 2023 06:47:31 GMT

Hey @WaluiJean,

Thanks for coming to the Community.

Spotify advertises that a Premium user can listen to music without ad interruptions, which is one of the key benefits of a Premium subscription. However, podcasts for both free and Premium users may include ads, and they can be either host-read endorsements, sponsorships or audio adverts within the podcast track itself.

A special feature is available that can dynamically insert ads within a podcast stream. This can be enabled or disabled by the podcast publishers. The desire here is to provide some added value for those who want to host their podcasts on Spotify.

The teams at Spotify understand that there might be some confusion on the fact that Premium comes with ad free music listening, but doesn't cover podcasts.

Hopefully this explanation provides you with a better understanding of the Premium subscription and the ads that you listened to. Apologies if this was not made sufficiently clear before.

Spotify cares about their users' opinion and they're doing their best to expand on the information sources available to be more transparent 🙂

topic Getting ads on Family plan in Subscriptions

Getting ads on Family plan

Re: Getting ads on Family plan