topic Transfer subscription from Deutsche Telekom to direct in Subscriptions

Transfer subscription from Deutsche Telekom to direct

keuneke — Fri, 01 Dec 2023 10:31:53 GMT

Plan Premium

Country Germany

Deviceall

My Question or Issue

i have an individual premium subscription that I signed up for via Deutsche Telekom (money collected via my phone bill). Now I leave Deutsche Telekom but want to keep my spotify subscription. So essentially transferring the subscription from Deutsche Telekom to a direct contractual/payment relationship with Spotify. How do I do this?

Re: Transfer subscription from Deutsche Telekom to direct

Maxim — Mon, 04 Dec 2023 10:50:14 GMT

Hey @keuneke,

Thanks for reaching out.

You'll have to wait until your current subscription has ended 🙂 Once it has ended, simply subscribe to Premium using your existing account at https://spotify.com/premium.

Hope this helps!

Re: Transfer subscription from Deutsche Telekom to direct

keuneke — Mon, 04 Dec 2023 10:17:54 GMT

ah, so if I understand correctly: my account will persist after the contract with Deutsche Telekom has ended, but will become a Spotify Free account, without loss of any data (my favourites, playlists, etc.). Once that has happened, I can then upgrade the account to a premium subscription again by signing up for it directly with Spotify.
Makes sense, next month I will know if it works like that and will update this post with the verification. Thanks already!

Re: Transfer subscription from Deutsche Telekom to direct

Maxim — Mon, 04 Dec 2023 10:51:04 GMT

Hey @keuneke,

Yup, that's right 🙂 Many people assume that they'll lose their account when their subscription ends, but that's not true since the account reverts back to Spotify's free plan in such cases.