topic Re: Free plan option not showing up in Subscriptions

Free plan option not showing up

Octwl — Thu, 30 Nov 2023 14:29:01 GMT

I dont know why but after i used my 1 month free premium trial on spotify, there is no option to cancel premium or go to the free plan.

Re: Free plan option not showing up

Maxim — Thu, 30 Nov 2023 15:20:42 GMT

Hey @Octwl,

Thanks for reaching out.

Can you please share the name of the country you're in? 🙂

Also, if you have an active subscription, you should be able to manage it at https://www.spotify.com/account/manage-your-plan/.

Re: Free plan option not showing up

Octwl — Sun, 03 Dec 2023 13:02:18 GMT

I am in Korea. and i want to use spotify with the free plan but its not giving me an option to do so

Re: Free plan option not showing up

Maxim — Sun, 03 Dec 2023 13:04:59 GMT

Hey @Octwl,

Thanks for letting me know.

Unfortunately, the Free plan is currently not available in South Korea. In order to use Spotify, you must have Premium Individual or Duo.

It is common that not all subscription types are available initially when Spotify launches in a new region. Rest assured, they're always looking into opportunities to expand offers and available subscriptions on a case-by-case basis for each region.

I hope this clears things up 🙂