topic Premium Duo Address Error in Subscriptions

Premium Duo Address Error

MAzzam — Mon, 04 Dec 2023 00:20:31 GMT

Please Help.

I am not getting lucky to activate the 2nd subscription , we are in the same country and address .

Thank you

Edgard

Re: Premium Duo Address Error

Maxim — Mon, 04 Dec 2023 04:47:46 GMT

Hey @MAzzam,

Thanks for reaching out.

Please share the exact error message you're seeing. 🙂

Re: Premium Duo Address Error

Billy-J — Mon, 04 Dec 2023 05:44:52 GMT

Hey @MAzzam, thanks for reaching out to the Community!

Can you ask the plan’s manager to send you another invite following these steps? Once you get the invite, try accepting and verify using a different browser or private window. Make sure that the address is written the exact same way as the plan’s manager’s.

If you’re still having issues, please send a screenshot of the error message being shown. Make sure to hide sensitive info when posting to the Community.

Looking out for your reply!