topic Re: Cancelled premium in Subscriptions https://community.spotify.com/t5/Subscriptions/Cancelled-premium/m-p/5793757#M145614 <P>Pure puppy love chatting with you Fel6!</P><P>The email you received was an error on Spotify's end, it's a message intended just for monthly listeners but for some reason it ended up being sent to you. Prepaid Premium users should not lose their Ad-free listening experience before the listed date on their account page. If it does for any reason, please feel free to reach out.</P><P>Unleash the tunes,</P><P>&nbsp;</P><P>-Prague the Dog</P> Wed, 03 Jan 2024 23:06:34 GMT Prague 2024-01-03T23:06:34Z Cancelled premium https://community.spotify.com/t5/Subscriptions/Cancelled-premium/m-p/5793003#M145607 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Germany</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I received notice today that my Spotify Premium account will be terminated at the end of February 2024 because I did not agree to the price increase.</P><P>&nbsp;</P><P>The catch: The Premium subscription was paid for with a voucher code (99€ for 12 months; purchased via Amazon).</P><P>When I now check my Spotify account, it says that the subscription is still valid until 13.10.24.</P><P>What is correct now?<BR />How is the refund planned for the seven months if the downgrade is made?</P> Wed, 03 Jan 2024 16:52:16 GMT https://community.spotify.com/t5/Subscriptions/Cancelled-premium/m-p/5793003#M145607 Fel6 2024-01-03T16:52:16Z Re: Cancelled premium https://community.spotify.com/t5/Subscriptions/Cancelled-premium/m-p/5793757#M145614 <P>Pure puppy love chatting with you Fel6!</P><P>The email you received was an error on Spotify's end, it's a message intended just for monthly listeners but for some reason it ended up being sent to you. Prepaid Premium users should not lose their Ad-free listening experience before the listed date on their account page. If it does for any reason, please feel free to reach out.</P><P>Unleash the tunes,</P><P>&nbsp;</P><P>-Prague the Dog</P> Wed, 03 Jan 2024 23:06:34 GMT https://community.spotify.com/t5/Subscriptions/Cancelled-premium/m-p/5793757#M145614 Prague 2024-01-03T23:06:34Z