topic Re: spotify free acting like premium in Subscriptions

spotify free acting like premium

jane_lane13 — Tue, 05 Oct 2021 15:52:23 GMT

hi so i use spotify free but today when i opened the app i could use the prenium features (turning off shuffle mode, i could loop a song or skip freely etc). i also had a pop up saying i can now use premium features for two weeks.

i never got premium or a free trial, i also never gave any payment information.

is this safe? should i be worried?

Re: spotify free acting like premium

Maxim — Wed, 06 Oct 2021 06:37:07 GMT

Hey @jane_lane13 ,

Thanks for reaching out.

Spotify does promotional offers like this from time to time 🙂 As long as you haven't entered any payment info, your Premium will expire in around two weeks.

Hope this helps!

Re: spotify free acting like premium

jane_lane13 — Wed, 06 Oct 2021 06:53:03 GMT

Thank you!

Re: spotify free acting like premium

Elena — Wed, 06 Oct 2021 08:10:51 GMT

Hey @jane_lane13,

Thanks for reaching out about this and welcome to the Community!

Yes, this is perfectly safe and you shouldn't be worried at all! If you've received the in-app pop up (on your mobile) which informs you, this means we have started a 14-days trial for you, so you can familiarize with the on-demand listening features of Premium. This is free of any charges, and since no payment details have been provided, you will be automatically reverted back on the free services, after the period has passed. So just go ahead and enjoy them 🙂

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

Re: spotify free acting like premium

CrippledPerson — Fri, 05 Jan 2024 16:33:07 GMT

So, does that mean it won't force me to pay or anything? Because I also have this issue and I do not want to pay for something I did not buy.

Re: spotify free acting like premium

Maxim — Fri, 05 Jan 2024 16:36:29 GMT

Hey @CrippledPerson,

To ensure that we can offer you the best help that we can, could you please create your own thread? Doing so is easy. Simply select the appropriate board here, and then select “Start a Topic.”

Thank you very much!