Partner can't join Duo Plan

iP_attocarreT — Sat, 10 Feb 2024 06:13:33 GMT

Plan

Premium Duo

Country

United Arab Emirates

My Question or Issue

I have signed up to a Duo plan. My partner and I have recently moved to the United Arab Emirates. Both of us have changed our address to the same address in the United Arab Emirates. However, Spotify will not let us join a Duo plan because it thinks we live in different countries. I don't understand why this is the case. Could anyone please shed some light on this for me?

Re: Partner can't join Duo Plan

Maxim — Sun, 11 Feb 2024 12:22:27 GMT

Hey @iP_attocarreT,

Thanks for reaching out.

That's likely because the country setting on your Spotify accounts doesn't match. 🙂

You can both check it individually at https://www.spotify.com/account/profile/.

Let me know how it goes!

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Partner can't join Duo Plan

Re: Partner can't join Duo Plan