topic Re: payment failed egypt in Subscriptions

payment failed egypt

Youssefb — Thu, 01 Feb 2024 16:15:21 GMT

the debit cards can't withdraw foreign currency due to regulations in Egypt although the payment is in local currency but the payment keeps on failing and there is no other payment methods what can i do

Re: payment failed egypt

Maxim — Fri, 02 Feb 2024 06:11:00 GMT

Hey there,

Thanks for coming to the Community.

Can you please try it again...

in a different browser
in an incognito window
on a different device
while being connected to a different internet connection

Also, please make sure that your card:

is issued in the same country as the country of your Spotify account
is open for foreign, recurring, and online payments. You may need to double-check this with your bank
has a 2-factor authentication set up

Thanks, and let me know how it goes!

Re: payment failed egypt

Grizzly91 — Sat, 03 Feb 2024 20:54:28 GMT

the same problem here with no solution after trying all the step that you provided

can you please add a payment option like fawry which is similar to paypal but operative in egypt

the problem is all debit cards in egypt is not open for foreign, recurring, and online payments

Re: payment failed egypt

KIH-KOH — Sat, 06 Apr 2024 17:47:30 GMT

Why i cant subcribe Family Plan with PayPal?

Re: payment failed egypt

Ivelina — Tue, 09 Apr 2024 12:07:40 GMT

Hey @KIH-KOH,

Welcome to the thread!

All payment methods that are currently available in your region, you can check via this link, but for the moment it seems that Fawry and PayPal are not supported. We always strive to improve and offer better experience and functions to our users so these options may become available in the future.

It's worth mentioning that we offer mobile carrier billing as a way to subscribe, but you can also always reach out to your payment provider for more info on what options you'd have for a card.

Should you need help with anything else, the Community's here for you.

Have a good one!