Cannot enter payment details

Larry09 — Tue, 23 Apr 2024 06:53:46 GMT

I am trying to upgrade to premium but card fields are greyed out. I have attempted on laptop and mobile phone. Could you please check and assist.

Country: Ghana

Re: Cannot enter payment details

Billy-J — Tue, 23 Apr 2024 15:01:06 GMT

Hey there @Larry09, thanks for reaching out to the Community!

Can you let me know if this happens when you try upgrading to Premium here using a different browser or private window? If that doesn't work, I would recommend creating a new test account here and trying signing up for Premium there to see if the card fields are still greyed out.

Let me know how this goes!

topic Re: Cannot enter payment details in Subscriptions

Cannot enter payment details

Re: Cannot enter payment details