topic Re: Wrong account while buying premium in Subscriptions

Wrong account while buying premium

Chaosgaming29 — Wed, 25 Dec 2024 11:32:02 GMT

Plan

Premium

Country

Indonesia

Device

Iphone 14

Operating System

IOS 17.4

My Question or Issue

Hey i just buy premium last night, but i log in into a wrong account, bcs my username is <snip - Moderator Edit> and my other account is <snip - Moderator Edit>, is there anyway that i can transfer my premium to the other account??

Re: Wrong account while buying premium

Jose_M — Mon, 29 Apr 2024 10:51:55 GMT

Hello @Chaosgaming29!

Thanks for reaching out about this. If you accidentally purchased a Premium subscription for the wrong account, I'd recommend you follow these steps to cancel the subscription. You should then be able to purchase Premium for the correct account here. If you'd like to ask for a refund of the month that you just paid for, you can check if you're elegible in Spotify's refund policy here.

Hope this helps and let me know if you have any other questions!