topic Re: Free trail not applied in Subscriptions https://community.spotify.com/t5/Subscriptions/Free-trail-not-applied/m-p/6096539#M148498 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26305322">@whovain</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for reaching out. Depending on where you saw this "prompt", it may have been just a general promotional message. The appearance of these isn't proof that you are eligible for the offer. Since you mentioned you already have a Duo plan, that means you're most likely not eligible for the offer as those are usually only for new users that have never used Premium on any account.</P> <P>&nbsp;</P> <P>Hope this clears things up.</P> Mon, 27 May 2024 09:13:08 GMT Joan 2024-05-27T09:13:08Z Free trail not applied https://community.spotify.com/t5/Subscriptions/Free-trail-not-applied/m-p/6095089#M148489 <P><STRONG>Plan</STRONG></P><P>Duo</P><P><STRONG>Country</STRONG></P><P>United states</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I got a prompt for a 2 month free trail but when I signed up it said it would charge me in june.</P> Sun, 26 May 2024 15:02:14 GMT https://community.spotify.com/t5/Subscriptions/Free-trail-not-applied/m-p/6095089#M148489 whovain 2024-05-26T15:02:14Z Re: Free trail not applied https://community.spotify.com/t5/Subscriptions/Free-trail-not-applied/m-p/6096539#M148498 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26305322">@whovain</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for reaching out. Depending on where you saw this "prompt", it may have been just a general promotional message. The appearance of these isn't proof that you are eligible for the offer. Since you mentioned you already have a Duo plan, that means you're most likely not eligible for the offer as those are usually only for new users that have never used Premium on any account.</P> <P>&nbsp;</P> <P>Hope this clears things up.</P> Mon, 27 May 2024 09:13:08 GMT https://community.spotify.com/t5/Subscriptions/Free-trail-not-applied/m-p/6096539#M148498 Joan 2024-05-27T09:13:08Z