Getting Charged Extra

Ale131 — Thu, 30 May 2024 14:35:26 GMT

Plan

Premium Individual

My Question or Issue

I'm getting charged 15usd instead of 6usd and it shows on my spotify payment history as 15usd as if was the normal amount to pay but it's more than twice the cost and it has been happening for the last two months.

Re: Getting Charged Extra

Ivelina — Sat, 01 Jun 2024 13:28:10 GMT

Hi @Ale131,

Thanks for posting in the Community!

If you've been charged more than before I recommend checking which Premium plan you've got at the moment on the Account Overview page here and from the same page you can also change your subscription if needed.

Additionally, if you think you're eligible for a refund you can check out the refund policy here.

Hope this info helps clear things up and let us know if you've got any other questions 🙂

topic Getting Charged Extra in Subscriptions

Getting Charged Extra

Re: Getting Charged Extra