topic Re: COUPEN CODE NOT WORKIN in Subscriptions

COUPEN CODE NOT WORKIN

HappyKathrotiya — Sun, 10 Dec 2023 18:55:49 GMT

HELLO SPORTIFY

<Snip moderator edit> - COUPEN CODE

**bleep**

Re: COUPEN CODE NOT WORKIN

OscarDC — Wed, 13 Dec 2023 14:53:53 GMT

Hey @HappyKathrotiya,

Thank you for reaching out to the Community and welcome. We moved your post from the Chats section to one of the Help boards as its content fits better here. Also, I hope you don't mind me replying in English as this is the official language of the Community.

If it is a gift card code or a promo code to redeem, we'd first recommend trying in an incognito window or a different browser to see if it makes any difference. Remember that the code must have been purchased in the same country where you are currently located and also match the country of your account.

Note: Keep in mind that after 4 attempts, you'll get an error message. If you do, you can try again after 24 hours.

Lastly, if the issue persists after 24 hours, we'd suggest contacting our Customer support directly so they can check the code and the account to help you further.

Hope this helps. If you have any additional questions, don't hesitate to ask.

Re: COUPEN CODE NOT WORKIN

31sggynrxp4xdjswuuy4 — Mon, 03 Jun 2024 19:00:21 GMT

My coupon code is - <Snip moderator edit>

if enter to claim this code I’ve received this message - Unfortunately this Premium code does not seem to be valid. Try again or contact customer service.

Re: COUPEN CODE NOT WORKIN

Novy — Mon, 03 Jun 2024 19:02:27 GMT

Hey @31sggynrxp4xdjswuuy4,

Thanks for reaching out here in the Community.

We've edited your post and removed the code that you sent. Keep in mind that the Community is a public forum and this information is visible to anyone who joins the conversation. Please be careful with the info that you share here.

Have you already followed the steps that @OscarDC mentioned above? If none of those work, you can reach out to our Support team here for further help.

If anything else comes up, the Community will be here.