topic Re: Spotify does not request UPI payment in Subscriptions

Spotify does not request UPI payment

Kartik210 — Mon, 03 Oct 2022 11:59:07 GMT

Plan

Free/Premium

Country

India

Device

Samsung Galaxy M31S

Operating System

Android 12

My Question or Issue

I tried subscribing to Spotify Premium Individual through UPI but did not get any request on my UPI app. The app that I used was FamPay, I tried a few times and it just says to check my UPI app but there's no payment request. I've even tried it in incognito

Re: Spotify does not request UPI payment

Vasil — Thu, 06 Oct 2022 07:37:43 GMT

Hey @Kartik210,

Thank you for sharing your issue with the Community!
In such cases, we'd advise directly reaching out to FamPay, as there might be something out of order on their end 🙂
Let us know if further questions arise.
Cheers!

Re: Spotify does not request UPI payment

asad_rizvi969 — Wed, 30 Nov 2022 14:23:22 GMT

nope, even i tried getting the 3 months pack and I tried using icici and still didn't get any request

Re: Spotify does not request UPI payment

Lyubka — Thu, 01 Dec 2022 14:48:34 GMT

Hey @asad_rizvi969,

Thank you for your reply in this thread!

Right now, the 3 months offer is only for those who have never subscribed before, new users who haven't enjoyed our Premium services in the past. Could you confirm that this is the case on your end?

If not, we'd recommend to reach out to our Customer Support team through one of the channels here. They should be able to check what's going on and help you further with your payment.

Take care!

Re: Spotify does not request UPI payment

tameaadiplayz — Sun, 05 Mar 2023 06:50:56 GMT

Even I have this issue but with the new 4 months offer i tried signing up with fampay but it didn't send a request

UPI Mandate Successful but not updating to premium account

ArchanaK1 — Tue, 25 Jul 2023 06:56:19 GMT

Premium

Country - India

Device - Windows Laptop

Operating System - windows 11

My Question or Issue

UPI mandate successfully done but still not upgraded to premium account -

Page not rendered after payment. -

Open the app that's linked to your UPI ID and approve the pending request from Spotify. Keep this window open.

Re: UPI Mandate Successful but not updating to premium account

gathik-jindal — Wed, 17 Apr 2024 05:29:08 GMT

still doesn't work, I'm have an SBI account, using Google pay

Re: Spotify does not request UPI payment

tyrone5 — Thu, 16 May 2024 14:54:17 GMT

“keep this window open while we complete your request” its been 15 minutes and im using gcash as my payment and i use gcash as a payment and its not working i cant waste my 150 pesos if i wouldn’t receive my premium its also the 3 month and my second try in buying may atleast get a refund worth 300 pesos thank you

Re: Spotify does not request UPI payment

Bhumajanardhan — Wed, 19 Jun 2024 06:25:16 GMT

Hi,

I'm an user of Spotify and trying use student account but the payment isn't working and not even showing request in fam pay

Re: Spotify does not request UPI payment

swayzz — Fri, 26 Jul 2024 14:41:39 GMT

same issue... any fix for this???

Re: Spotify does not request UPI payment

Kartik210 — Tue, 06 Aug 2024 17:21:56 GMT

It's probably because fampay doesn't show Mandates. Try using other payment methods or use Google Play Gift Cards

Re: Spotify does not request UPI payment

bashgrl — Thu, 21 Nov 2024 09:59:33 GMT

No, its happening with other UPI's too, and FamApp does show mandates.

Re: Spotify does not request UPI payment

Shrieee — Tue, 26 Nov 2024 07:29:20 GMT

I have never subscribed but it doesn't send me request in upi app

I'm not getting payment request on linked payment app

Tue, 07 Jan 2025 15:43:03 GMT

Im not getting payment request from Spotify on my Linked payment app

Re: Spotify does not request UPI payment

Bhavin_23 — Thu, 20 Feb 2025 16:15:38 GMT

I've tried to pay for my premium individual plan using the fampay upi app but whenever the spotify app says to check the upi app for verification request, there is no request on my upi app.

I already used this plan once

Re: Spotify does not request UPI payment

Aarya0309 — Thu, 10 Apr 2025 09:10:18 GMT

But I am student I don't have any other method for payment

Fampay not getting payment screen app

TREEDY — Fri, 23 May 2025 18:05:56 GMT

Plan

Free/Premium

Country

India

Device

Samsung s24 fe

Operating System

Android 15

My Question or Issue

When i use my fam upi id in payments option it says open upi app and confirm payment but i dont get anything on my fampay

Re: Spotify does not request UPI payment

aastham890 — Sun, 01 Jun 2025 16:21:19 GMT

yes i am a new user still i cannot do it

Re: Spotify does not request UPI payment

Yordan — Mon, 02 Jun 2025 07:10:41 GMT

Hey folks,

If you're not getting a request to authorize the payment on your bank app, it might just be a temporary connection issue, so wait a few hours and try again. It's also worth testing with another Wi-Fi network / mobile data, or using a browser instead.

Should the issue persist, I'd recommend getting in touch with your payment provider for further assistance.

The Community is here if something else comes up.