topic Why I can not pay? in Subscriptions

Why I can not pay?

HandlessK9 — Sun, 21 Jul 2024 18:20:45 GMT

It says that I can't pay BC my country doesn't match... What?

The card is worldwide...

Plan

Familiar Premium

Country

Ecuador

Device

Samsung galaxy s20fe

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: Why I can not pay?

Maxim — Mon, 22 Jul 2024 03:45:53 GMT

Hey @HandlessK9,

Thanks for reaching out.

The payment method you're trying to use was likely issued in a different country than the one you're currently in, so I recommend double-checking it with the issuer/bank of your card. 🙂