Student account not allowing me to sign up

rubyclarke5 — Thu, 25 Jul 2024 12:09:10 GMT

I currently have a spotify premium family account but at £19.99 I've decided it's way too expensive (sorry family), so I am trying to sign up for the student premium account. I have used the SheerID verification and have been verified as a student until 24/07/25 however when I try to change to this plan I get an error message saying:

'Sorry, you are not eligible for that plan. Here are some other ways to get Premium.'

I have tried to follow the link from the email in both regular and private browsing windows and have gone round and round in circles and it's just not working if anyone knows how to fix this that would be great!!

Re: Student account not allowing me to sign up

Maxim — Thu, 25 Jul 2024 14:55:03 GMT

Hey @rubyclarke5,

Thanks for reaching out.

In this case, it's best to cancel your current subscription first following these steps. Once that's done, you can try upgrading to Premium Student again.

If the issue persists, please wait until your current subscription has ended. Once you're back on Spotify's free plan, you'll be able to subscribe to the plan of your choice.

Let me know how it goes 🙂

topic Student account not allowing me to sign up in Subscriptions

Student account not allowing me to sign up

Re: Student account not allowing me to sign up