topic Can't Find Subscription End/Charge Date in Subscriptions

Can't Find Subscription End/Charge Date

shadowthelight0 — Tue, 06 Aug 2024 04:58:34 GMT

Plan
Duo
Country
U.S.A.
Device
PC and Samsung Galaxy Note 20 Ultra
Operating System
Windows 11 and Android 13

My Question or Issue
My other plan member on our Duo plan had to cancel our subscription due to financial issues and I was wondering how I find what day it ends? I saw a post here about this but they said it was on the account page under subscription but i checked all the options and all the subscription pages do not disclose when the plan ends anymore. I checked on my Android app and the webpage on my PC, neither say anything. I'm not sure if they cancelled it yet but I should be able to at least check when it's gonna charge for the next month's subscription.

Re: Can't Find Subscription End/Charge Date

Maxim — Tue, 06 Aug 2024 07:44:38 GMT

Hey @shadowthelight0,

Thanks for reaching out.

Since you're only a member of the plan, you can't access the billing details of the plan. Only the plan manager can see those 🙂

I hope this clears things up!

Re: Can't Find Subscription End/Charge Date

shadowthelight0 — Tue, 06 Aug 2024 08:44:52 GMT

Oh, bummer