topic Premium individual in Subscriptions

Premium individual

Caesar21 — Wed, 30 Oct 2024 23:00:25 GMT

I just repaid my premium individual subscription, and now it won’t let me listen to podcasts unless I’m connected to Wi-Fi. I’ve never had this problem before until recently. Every time I attempt to listen to a podcast or just simple music, It keeps saying connection error or something along those lines when I’m not on any Wi-Fi, but I’m still trying to use my Spotify premium.

Re: Premium individual

Bittencourt — Wed, 30 Oct 2024 23:28:12 GMT

Hi @Caesar21, thanks for reaching out!

That's odd. What devices are you currently using? Does it happen in all of them?

Could you ask a friend or someone from your family to log in their Spotify account using your device, to see if it works?

Re: Premium individual

Caesar21 — Thu, 31 Oct 2024 00:00:24 GMT

I didn’t mean to “accept that solution” because I didn’t know what it meant.

Re: Premium individual

Bittencourt — Thu, 31 Oct 2024 00:53:30 GMT

No problem, @Caesar21.

Just let me know if my suggestion was somehow helpful.

Re: Premium individual

Caesar21 — Thu, 31 Oct 2024 00:54:50 GMT

Not really but thanks anyways

Re: Premium individual

Bittencourt — Thu, 31 Oct 2024 01:09:54 GMT

No problem.

If you're using an iPhone, on your iOS device go to

settings --> cellular --> and scroll down to the "use cellular data for" section. Find Spotify and turn it on.

Then Spotify should work using cellular data.

Let me know if it works!

Re: Premium individual

Caesar21 — Thu, 31 Oct 2024 01:12:00 GMT

I don’t need data if it’s premium.. and the switch is on anyways

Re: Premium individual

Caesar21 — Thu, 31 Oct 2024 02:46:43 GMT

Do you know how premium works? I shouldn’t need internet data

Re: Premium individual

Bittencourt — Thu, 31 Oct 2024 21:15:37 GMT

Hey @Caesar21,

Actually you do need internet data to play songs and podcasts.

Once you save them offline, you can then listen to them without internet.

Re: Premium individual

Caesar21 — Thu, 31 Oct 2024 21:19:20 GMT

If that’s true then im never using premium again. because I always listened to them offline (premium) in the past without downloading zilch. If they’re updating premium in that way then I don’t want it. Might as well use YouTube at this point.

Re: Premium individual

Bittencourt — Thu, 31 Oct 2024 21:24:28 GMT

@Caesar21, you can check the link bellow to confirm this information.

https://support.spotify.com/mt/article/internet-and-data-usage/

Every streaming service will need internet data to work.