topic Re: Premium account difference by country in Subscriptions

Premium account difference by country

catalinajg — Thu, 07 Mar 2019 15:17:21 GMT

Hello! I started my Spotify account while living in USA, but recently changed the settings to Panama since I moved. Premium has different price in both countries but I don't want to have my app in spanish or lose the playlists and browse suggestions I got in the US. Is there a way to make the app know I am in Panama but want US content? Thanks!

Re: Premium account difference by country

OneByBoo — Fri, 08 Mar 2019 14:33:21 GMT

Hey there @catalinajg,

Fellow star !

As each Spotify accounts sets his recommendation based on two things, your region and your own plays, when changing your country settings it will recognize and adjust automatically.

If you're using a Premium account, you can use it all over the world for as long as you want and have US content for a US created account even if you live in Finland for example (great place).

The only way is to revert the account back to the US account (you'll need to use a payment method the fits).

For the language question, you can use this help guide.

I'm always around, let me know if you need further help 😃

Re: Premium account difference by country

catalinajg — Mon, 11 Mar 2019 14:58:12 GMT

Hey @OneByBoo ! Thanks for your quick reply! Turns out it also has to go with the card's country so even if I chose Panama's settings, I had to pay US fees because of the card I used. Good to be back on premium though 🙂

Re: Premium account difference by country

hereditaryyy — Thu, 14 Nov 2024 11:01:52 GMT

I'm an American living abroad in Spain. I'm running into 2 issues with Spotify:

1. I kept my country as US because I want my recommendations to be for American/English-speaking podcasts (wish I could get a mixture of both English and Spanish, but Spotify seems to recommend only based on the registered country). However,

2. I make a Spanish salary but am charged for the US rates. (€10.49 vs. $16.99 - big difference).

Is there a way to be charged the rate for the country I reside in, but select the country I'd like recommendations in? I can't be the only person in this situation as there are many people living outside of their home countries that would still like recommendations from outside of that country.

Any advice, solutions, workarounds, or plans to make this more user-friendly? Thank you!