topic Re: Paypal gone? in Subscriptions

Paypal gone?

fundinn — Thu, 21 Nov 2024 13:30:35 GMT

Plan

Premium

Country

Norway

Device

Samsung Galaxy 23 ultra

My Question or Issue

I had Spotify set to a recurring payment through paypal. Now it says the payment did not go through and if I want to get it going again the paypal option is grayed out. I was already contemplating stopping my subscription for a variety of reason including that I have youtube subscription. Did you just make the choice for me by not accepting paypal any longer? I'm not giving you my card details

abonnement Premium annulé sans avertissement.

Thu, 21 Nov 2024 13:43:58 GMT

Mon abonnement Premium vient de prendre fin sans avertissement alors que mon moyen de paiement est à jour.

How can I reset payment method to PayPal?

Thu, 21 Nov 2024 13:48:50 GMT

It was PayPal for years until the the credit card paying Paypal was compromised. My PayPal is now fixed, but Spotify won't let reset the payment method to PayPal.

Re: Paypal gone?

Omega1985 — Thu, 21 Nov 2024 14:41:25 GMT

Same thing happened to me. PayPal was declined. Never happened before. I looked at my PayPal account and they didn’t even try to take it out this month. We need answers.

Re: Paypal gone?

fundinn — Thu, 21 Nov 2024 15:02:13 GMT

Oh, wow. That was quick, paypal is back as an option. Since it took hours instead of years that other problems take, I will renew this time.

Re: Paypal gone?

Maxim — Thu, 21 Nov 2024 16:19:00 GMT

Hey @fundinn,

It’s great to hear that everything is working fine on your end now—thanks for sharing!

For the other users in the thread, could you confirm if things are back to normal for you as well? If not, I’d recommend trying a few basic troubleshooting steps:

Use an incognito/private browsing window.
Try using a different browser and/or device.

If the issue persists, feel free to share more details, and I’ll do my best to assist further. 🙂

Re: Paypal gone?

stex28 — Fri, 22 Nov 2024 16:43:02 GMT

I got the same Problem. It seems that this was due to the paypal outage yesterday. So when will Spotify try to charge again? Pretty annoying to be instantly downgraded to free plan...

Re: Paypal gone?

fundinn — Fri, 22 Nov 2024 16:49:37 GMT

Think you have to restart it yourself, make the payment and it will become recurring