Failed autopay

Shagil — Fri, 22 Nov 2024 04:00:52 GMT

My autopay of 119 was failed due to insufficient funds in my account. Will this effect my cibil score ?

Re: Failed autopay

AlejaR — Fri, 22 Nov 2024 20:05:10 GMT

Hey there @Shagil,

Thanks for posting in the Community and welcome.

No worries, if a monthly payment fails, you won't immediately lose your Premium. We'll try to get the payment again over the next few days, so you can wait for the system to get the payment. You can also make the payment manually once you have the funds by following the steps here.

For any issues regarding your payment, you can give a look at this article. If you have problems while trying to make the payment, please let us know.

Regarding your specific question about the CIBIL score, we think the best way to go is to contact your payment method provider/bank. Since they're the ones in charge of managing your account, they might have more info on the matter.

We hope you found this helpful. Let us know if you need anything else.

topic Failed autopay in Subscriptions

Failed autopay

Re: Failed autopay