https://community.spotify.com/t5/Subscriptions/Updating-Payment-Details-Keeps-Failing/m-p/1755370#M15344 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/6221839">@bjlewis24</a>, welcome to the Spotify Community!</P> <P>&nbsp;</P> <P>We'd recommend going <A href="https://support.spotify.com/article/problems-paying-for-spotify-by-card/" target="_self">here</A>&nbsp;and check if your card meets the requirements. After that, you can try to subscribe using an incognito window of a different browser.</P> <P>&nbsp;</P> <P>Let us know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 19 Jul 2017 19:18:14 GMT Aimee_T 2017-07-19T19:18:14Z https://community.spotify.com/t5/Subscriptions/Updating-Payment-Details-Keeps-Failing/m-p/1751212#M15217 <P>I got a new debit card and was updating my payment information but everytime I enter my new card and click update I get a message saying 'Oops! Something went wrong, please try again.' Has anyone else had this issue?</P> Tue, 18 Jul 2017 14:46:19 GMT https://community.spotify.com/t5/Subscriptions/Updating-Payment-Details-Keeps-Failing/m-p/1751212#M15217 bjlewis24 2017-07-18T14:46:19Z https://community.spotify.com/t5/Subscriptions/Updating-Payment-Details-Keeps-Failing/m-p/1755370#M15344 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/6221839">@bjlewis24</a>, welcome to the Spotify Community!</P> <P>&nbsp;</P> <P>We'd recommend going <A href="https://support.spotify.com/article/problems-paying-for-spotify-by-card/" target="_self">here</A>&nbsp;and check if your card meets the requirements. After that, you can try to subscribe using an incognito window of a different browser.</P> <P>&nbsp;</P> <P>Let us know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 19 Jul 2017 19:18:14 GMT https://community.spotify.com/t5/Subscriptions/Updating-Payment-Details-Keeps-Failing/m-p/1755370#M15344 Aimee_T 2017-07-19T19:18:14Z