https://community.spotify.com/t5/Subscriptions/Premium-no-funciona/m-p/6563301#M153601 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26617174">@noellegaig</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community.</P> <P><BR /> If you can see your payment on your<A href="https://www.spotify.com/account/subscription/receipt/" target="_blank"> receipts page</A> and your account appears as Premium there then consider checking if you have a<A href="https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961?search-action-id=336464283704&amp;search-result-uid=4737961" target="_blank"> second account</A>, as it's likely that you're logged into the correct account in your browser but in the wrong one on your phone.&nbsp;</P> <P>&nbsp;</P> <P>Hope this helps.</P> Thu, 05 Dec 2024 15:57:10 GMT Joan 2024-12-05T15:57:10Z https://community.spotify.com/t5/Subscriptions/Premium-no-funciona/m-p/6559899#M153579 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P><SPAN>Premium</SPAN></P><P>&nbsp;</P><P><STRONG>Country</STRONG></P><P>España</P><P><STRONG>Device</STRONG></P><P>(iPhone X<SPAN>)</SPAN></P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><STRONG>He vuelto a contratar premium y no me deja pasar las canciones ni saltar anuncios. En la información de la cuenta consta como premium y el pago activo!</STRONG></P><P>&nbsp;</P> Wed, 04 Dec 2024 23:08:42 GMT https://community.spotify.com/t5/Subscriptions/Premium-no-funciona/m-p/6559899#M153579 noellegaig 2024-12-04T23:08:42Z https://community.spotify.com/t5/Subscriptions/Premium-no-funciona/m-p/6563301#M153601 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26617174">@noellegaig</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community.</P> <P><BR /> If you can see your payment on your<A href="https://www.spotify.com/account/subscription/receipt/" target="_blank"> receipts page</A> and your account appears as Premium there then consider checking if you have a<A href="https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961?search-action-id=336464283704&amp;search-result-uid=4737961" target="_blank"> second account</A>, as it's likely that you're logged into the correct account in your browser but in the wrong one on your phone.&nbsp;</P> <P>&nbsp;</P> <P>Hope this helps.</P> Thu, 05 Dec 2024 15:57:10 GMT https://community.spotify.com/t5/Subscriptions/Premium-no-funciona/m-p/6563301#M153601 Joan 2024-12-05T15:57:10Z