topic Partner can't join duo plan in Subscriptions

Partner can't join duo plan

Shireentamer — Sun, 09 Feb 2025 11:57:32 GMT

Plan

Free/Premium

Country

I have signed up to a duo plan for me and my partner.

I am able to invite him via link but it logs him in as the plan manager (me) without asking him to verify the address for his own use.

Im not sure what we are doing wrong

Both are using iPhones

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: Partner can't join duo plan

Yordan — Sun, 09 Feb 2025 12:23:15 GMT

Hi there, @Shireentamer,

Welcome to the Spotify Community!

Sounds like the browser had your credentials saved. No worries though, opening the invite link in an incognito window should prompt your partner to log in to his own account.

If you need any assistance with entering the address check out this article or give us a shout - we'll look further into it.

Cheers 🤘

Re: Partner can't join duo plan

Shireentamer — Sun, 09 Feb 2025 13:07:47 GMT

Hi Yordan,

So we just tried this and still doesn't seem to be working.

However I just wanted to ask about your comment about logging in to his own account.
is he to have his own account? Is the duo plan not 2 users on the same account?

thank you

Re: Partner can't join duo plan

Yordan — Sun, 09 Feb 2025 14:33:02 GMT

Thanks for the reply, @Shireentamer!

Each member in the Duo plan has their own separate Spotify account with their own login details. If your partner hasn't created one yet, he can do so here.

Hope this clears things up! Let us know how it goes 👍

Re: Partner can't join duo plan

Shireentamer — Sun, 09 Feb 2025 14:45:12 GMT

amazing it has now worked. Thank you for your help!

is there a way of sharing all the content with my partner easily?

Re: Partner can't join duo plan

Yordan — Sun, 09 Feb 2025 15:00:31 GMT

Great job, @Shireentamer! Glad to hear you have sorted it out 🙂

You can share playlists with each other by following the steps in this article. It's also worth making some of them collaborative - with collaborative playlists, both of you can add or remove songs (otherwise only the playlist's owner can make changes).

If you want to share your Liked Songs too, you can do so by using the method mentioned here. As for any saved albums, artists, podcasts, etc. your partner had on your account, he'll have to manually add them back to his library on his new account.

The Community is always here if there's anything else you need assistance with 💚