Premium Subscription is gone

Alessio2704 — Wed, 16 Apr 2025 09:23:15 GMT

Hello
Yesterday i bought the subscription where you have 3 months free Spotify premiun and after that you pay 10 Euros.Today I woke up and it was gone.I can show prove that i bought the Plan and I already did the steps to fix this solution.Im from germany and I use Iphone.

Re: Premium Subscription is gone

Billy-J — Wed, 16 Apr 2025 22:28:24 GMT

Hey @Alessio2704, thanks for reaching out to the Community!

Could you let me know what your subscription status says here? If it says Free, follow these steps and attach a screenshot of your Receipts page. Make sure to hide sensitive information when you’re posting to the Community.

If it says Premium, try logging out > restart the device > log back in in the Spotify app, and let me know if you’re able to use your Premium features, such as no ads, unlimited skips.

You can also follow the steps provided in this support article and let me know if they make a difference.

Let me know how this goes!

topic Premium Subscription is gone in Subscriptions

Premium Subscription is gone

Re: Premium Subscription is gone