topic Charged on the free 3 month offer? in Subscriptions

Why did they charge me for the trial period?

Danylo — Tue, 20 Aug 2024 10:07:57 GMT

yesterday I signed up for Spotify premium, it was a free trial subscription for 3 months, nowhere was it written that they would withdraw money from me now. but also yesterday money was withdrawn from my account. how should I understand this? After all, it was written that the next payment would be on November 19!

Re: Why did they charge me for the trial period?

Maxim — Tue, 20 Aug 2024 12:54:01 GMT

Hey @Danylo,

Thanks for reaching out.

Did you select Google Play as the payment method? If so, then you've likely got the 3 months for the price of 1 month offer.

The availability of offers can vary between payment methods as well as countries/regions, so it's always recommended to pay attention on the checkout page.

Lastly, the offers that contain 1-3 months of Premium for free are mostly only for users who haven't had Premium before and each payment method can only be used once to claim such an intro offer. In such cases, users will see an error message pop-up and won't get charged.

I hope this clears things up 🙂

Re: Why did they charge me for the trial period?

Maxpower1 — Tue, 26 Nov 2024 13:37:46 GMT

Ayuda por favor, me suscribi a spotify premium con la promo de 3 meses gratis (Usando una tarjeta de credito), y ya se me debito el pago (por ende tengo que pagar $5.500 por spotify).
Ya di de baja la suscripcion por google play store, tambien por spotify... pero en ninguno me figura el pago. En cambio, en el banco me salta que debo pagar los 3 dolares.
Adjunto pruebas.

Re: Why did they charge me for the trial period?

Edwin27 — Fri, 06 Dec 2024 20:18:10 GMT

Yes Spotify free trial charges a small fee to your account to see the validity of your payment method. It then returns back the money after some time

Me dieron tres meses gratis, pero me cobraron 20 pesos de que es eso?

Mon, 09 Dec 2024 21:53:26 GMT

Me dieron tres meses gratis, pero al poner la tarjeta me cobraron 20 pesos, se supone que me mandaron la factura y también sale en cero pesos, y esos 20 para que los cobraron? De qué son o qué?

Charged on the free 3 month offer?

Christine110 — Sun, 27 Apr 2025 09:48:02 GMT

hi i am being charged R10 even if the offer states R0.00 for 3 months and R64.99 thereafter? I have tried to look everywhere why this is being charged but cant find it anywhere

Got charged for a 3 months "free" premium

Allian — Tue, 29 Apr 2025 10:06:10 GMT

Got an offer premium for 3 months for 0 cost and i was still charged.

If this is a verification it should be $1 or less not a full amount.

I better get that refunded because im not going to continue if this is how its handled.

Re: Got charged for a 3 months "free" premium

Allian — Tue, 29 Apr 2025 10:07:03 GMT

Also no, i never had a premium account before.

Cobrança indevida

Xacof — Sun, 04 May 2025 20:24:13 GMT

Entrei no Spotify, subscrevi a vossa promoção de 3 meses grátis e cobraram me o valor de 7,99€. Gostaria de saber porquê...

Re: Why did they charge me for the trial period?

user-removed — Sun, 04 May 2025 21:51:43 GMT

Spotify charges me for 2 times on 3 months free trial.... I am not going to continue with them if they are lying in start they will not gonna keep the prices as same as mentioned in the packages.. they charged yesterday and today as well.. what the **bleep**

First 3 month

YYPRO — Thu, 15 May 2025 22:40:31 GMT

When I first purchased premium, I was told that I would not pay any fees for 3 months, but as soon as I purchased premium, they withdrew money from my account.