topic none of the payment methods are being accepted into my spotify account in Subscriptions

Credit card not accepted

Sun, 15 Sep 2024 12:04:32 GMT

I tried with 3 cards and the 3 you declined

Re: Credit card not accepted

Yordan — Mon, 16 Sep 2024 06:47:11 GMT

Hey there,

Welcome to the Spotify Community!

In order for the payment to go through successfully, make sure that your cards:

are issued in the same country as the country of your Spotify account. You can check your country settings on your account page.
are open for foreign, recurring and online payments. You may need to double-check this with your bank.
have a 2-factor authentication set up

Since you've already made several attempts which failed, I'd recommend waiting 24hrs and trying again. You can use an incognito/private window or another browser/device. It's also worth testing with a different network/mobile data.

In case your payment still fails, it'd be best to reach out to the folks over at Customer Support so they can take a closer look and investigate further.

Cheers 🤘

payment failed

heyrei — Tue, 24 Sep 2024 14:48:59 GMT

Plan

Premium Family

Country

Philippines

Device

(iPhone 12, iPad Air 3, Laptop)

My Question or Issue

My paymeent is still not pushing through after 2 weeks of waiting, troubleshooting and trying all my cards.

none of the payment methods are being accepted into my spotify account

Mon, 18 Nov 2024 19:40:25 GMT

i have tried changing devices , different payment methods like credit and debit cards and mobile wallet , i have also tried changing plans but the payments still wont go through, it always returns with the payment failed use a different payment method

Payment won't work

angeobasson — Tue, 26 Nov 2024 21:53:06 GMT

I've had spotify for a while now, and payment has never been a problem, but now it won't take any of my cards and there should be no reason for them not to.