https://community.spotify.com/t5/Subscriptions/Cancel-my-subscription/m-p/7013664#M157492 <P>Hi,</P><P>&nbsp;</P><P>I recently reactivated my account by setting it up with a new email and password. However, I've lost my details for this email address and am now paying without being able to use Spotify. I want to cancel completely for the moment because I need the extra cash but can't figure out how to do it.</P><P>&nbsp;</P><P>Can somebody help me, please? There seems to be no way to contact anybody by phone.</P><P>&nbsp;</P><P>Thanks,</P><P>.</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>South Africa&nbsp;</P><P><STRONG>Device</STRONG></P><P>HONOR&nbsp;</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10, Android&nbsp;Oreo, Windows 10,etc.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>&nbsp;</P> Tue, 17 Jun 2025 20:07:43 GMT KaraboN 2025-06-17T20:07:43Z https://community.spotify.com/t5/Subscriptions/Cancel-my-subscription/m-p/7013664#M157492 <P>Hi,</P><P>&nbsp;</P><P>I recently reactivated my account by setting it up with a new email and password. However, I've lost my details for this email address and am now paying without being able to use Spotify. I want to cancel completely for the moment because I need the extra cash but can't figure out how to do it.</P><P>&nbsp;</P><P>Can somebody help me, please? There seems to be no way to contact anybody by phone.</P><P>&nbsp;</P><P>Thanks,</P><P>.</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>South Africa&nbsp;</P><P><STRONG>Device</STRONG></P><P>HONOR&nbsp;</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10, Android&nbsp;Oreo, Windows 10,etc.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>&nbsp;</P> Tue, 17 Jun 2025 20:07:43 GMT https://community.spotify.com/t5/Subscriptions/Cancel-my-subscription/m-p/7013664#M157492 KaraboN 2025-06-17T20:07:43Z https://community.spotify.com/t5/Subscriptions/Cancel-my-subscription/m-p/7014191#M157493 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26875173">@KaraboN</a>, thanks for reaching out to the Community!<BR /><BR /></P> <P>In this case, I'd recommend getting in touch with <A href="https://support.spotify.com/contact-spotify-anonymous/" target="_blank">Customer Support</A>. They'll take a look and do their best to help.<BR /><BR />Have a nice day!</P> Wed, 18 Jun 2025 02:53:59 GMT https://community.spotify.com/t5/Subscriptions/Cancel-my-subscription/m-p/7014191#M157493 Billy-J 2025-06-18T02:53:59Z