https://community.spotify.com/t5/Subscriptions/quot-See-all-plans-quot-empty/m-p/7018774#M157571 <P>I recently updated payment method (a card had expired, I added a new one via google) and somehow in the process spotify had canceled my family subscription, so now I'm on Premium Individual. I want to get back to Family, but when I tap "See all plans" in the app - the screen is empty. What to do? Thanks</P> Sun, 22 Jun 2025 07:20:02 GMT yrock 2025-06-22T07:20:02Z https://community.spotify.com/t5/Subscriptions/quot-See-all-plans-quot-empty/m-p/7018774#M157571 <P>I recently updated payment method (a card had expired, I added a new one via google) and somehow in the process spotify had canceled my family subscription, so now I'm on Premium Individual. I want to get back to Family, but when I tap "See all plans" in the app - the screen is empty. What to do? Thanks</P> Sun, 22 Jun 2025 07:20:02 GMT https://community.spotify.com/t5/Subscriptions/quot-See-all-plans-quot-empty/m-p/7018774#M157571 yrock 2025-06-22T07:20:02Z https://community.spotify.com/t5/Subscriptions/quot-See-all-plans-quot-empty/m-p/7019171#M157575 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26880031">@yrock</a>,&nbsp;<SPAN>thanks for reaching out to the Community!<BR /><BR />I’m sorry to hear that. Keep in mind that you can’t pay for Premium Family by mobile, or with another company. It seems like the Premium Family plan was canceled because you’re now paying through another provider. In that case, you would have to change your payment method directly with Spotify. Once you do that, you should be able to change plans through your <A href="https://www.spotify.com/account" target="_blank" rel="noopener">account page</A>.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>Hope this helps!</SPAN></P> Sun, 22 Jun 2025 15:45:45 GMT https://community.spotify.com/t5/Subscriptions/quot-See-all-plans-quot-empty/m-p/7019171#M157575 Billy-J 2025-06-22T15:45:45Z