Payment charged before the presumed date

31safefl3v5qe4oiiuct — Mon, 23 Jun 2025 06:10:38 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: Payment charged before the presumed date

Billy-J — Mon, 23 Jun 2025 13:34:05 GMT

Hey @31safefl3v5qe4oiiuct, thanks for reaching out to the Community!

Can you start by taking a look at your Receipts page? There you should be able to see all your charges and check if you've been double charged for a certain month. It's possible that you've had some failed payments on your account for the past few months, and the system was able to take the payments with a certain delay.

This could make it look like you're not getting a full month of Premium but it's just the system catching up on earlier payments. If that's not the case, you could also take a look at this page to see what you can do to check if you have a Premium second account with Spotify for which you are getting charged.

Let me know how this goes!

topic Payment charged before the presumed date in Subscriptions

Payment charged before the presumed date

Re: Payment charged before the presumed date