Spotify premium put a cancelled. But don't refund money in my account

Kissloki — Wed, 25 Jun 2025 02:13:08 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: Spotify premium put a cancelled. But don't refund money in my account

ThisCommunitySucks — Wed, 25 Jun 2025 02:55:46 GMT

Hi @Kissloki,

Thanks for posting in the Spotify Community, and welcome!

Bear in mind that if a payment has already been processed, cancelling the subscription won't refund this payment and your Premium will instead remain active until the next billing date.

You can read about Spotify's Refund Policy in this support article, and if you believe you're eligible for a refund, I'd suggest trying requesting a refund by going to Order History on your account page, and then clicking more details under the "Receipt" column.

If you don't have the option to request a refund from your Order History, I'd recommend reaching out to Spotify's Customer Support team here. Make sure to have all of your payment information on hand, as Customer Support will need it to find the payments and verify you as the account owner.

Bear in mind that refunds can only be processed within a brief timeframe after the date of purchase.

Let me know if you have any other questions, and have a good day!

topic Spotify premium put a cancelled. But don't refund money in my account in Subscriptions

Spotify premium put a cancelled. But don't refund money in my account

Re: Spotify premium put a cancelled. But don't refund money in my account