topic Re: Hulu Subscription connection in Subscriptions

Hulu Subscription connection

caparsons — Sun, 01 Jun 2025 21:34:54 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I have tried to connect my Spotify with my Hulu account but I don’t see that my Hulu account is being paid through Spotify, is there a way to reconnect it or should I just delete my Spotify account and reconnect after?

Re: Hulu Subscription connection

Dessi — Mon, 02 Jun 2025 09:47:34 GMT

Hi there @caparsons,

Thanks for reaching out!

Can you check if Hulu is activated on your services page? If it's activated you should see a button called Start Watching. Do you see it and what happens if you click on it?

If you've activated the wrong Hulu account, you'd need to cancel your subscription and re-subscribe to activate the correct account.

Note: After you cancel, you need to wait for your plan to switch to free before re-subscribing.

Keep us posted.

Re: Hulu Subscription connection

caparsons — Thu, 05 Jun 2025 18:09:46 GMT

In terms of the subscriptions it does show start watching but the account is connects to says that it’s on a free trial and will start billing to a different credit card then on Spotify. Should I just cancel my Spotify account? if so is there a way to save playlists and such?

Re: Hulu Subscription connection

MihailY — Fri, 06 Jun 2025 11:27:58 GMT

Hey @caparsons,

Thanks for your reply.

When connecting your Hulu account, you should get prompted to switch the billing to Spotify, so something must've gone awry during the process. In this case, it's best to cancel your subscription and wait for your Spotify account to revert to free before re-subscribing and linking the Hulu account again.

No worries, you won't lose any of your saved music when doing this, you'll just need to redownload your playlists for offline listening.

We hope this helps! Let us know how it goes.

Re: Hulu Subscription connection

Lyssaraine — Sun, 20 Jul 2025 16:15:02 GMT

Hi Dessi,

I see Hulu listed as an active service but when I click start watching it takes me to Hulu to pick a subscription. I’ve had this bundle for years and have never been kicked out of Hulu before. Can you troubleshoot this?

-Alyssa

Re: Hulu Subscription connection

Dessi — Wed, 23 Jul 2025 14:07:02 GMT

Hey @Lyssaraine,

Thanks for reaching out and welcome to the Spotify Community!

When logging in to Hulu your email address should be the same as the one you use for Spotify so we'd recommend checking if that's the case and if not, it'd be best to reach out to the folks over at Hulu Support to see if they can help with that.

Hope this helps.

Re: Hulu Subscription connection

Xicana — Thu, 14 Aug 2025 02:51:29 GMT

I have had this same issue and the customer service chat at Hulu told me that I did not have an account under the email that I've been receiving Hulu service through for years. However, if I go to their page, I can log in to my account using my Spotify information, but it tells me to choose a subscription. The customer service reps at Hulu say this is not their issue and that I need to reach out to Spotify since they are in charge of the billing and this is their issue. I've gone back and forth between both companies now and am still unable to log back into or access my Hulu subscription. I may just cancel my Spotify subscription and wash my hands of it all.

Re: Hulu Subscription connection

Chrisciple — Sun, 17 Aug 2025 14:09:40 GMT

I have this same issue. Subscribed to Spotify premium with Hulu, absolutely no way to connect the two accounts. Online instructions from Spotify mention an Activate Hulu button on the Account page that doesn’t exist, and the Services page just links to Hulu where I can pick a Disney+ bundle… no option to activate with spotify

Re: Hulu Subscription connection

Yordan — Sun, 17 Aug 2025 14:34:39 GMT

Hey folks,

Thanks for joining the thread.

@Chrisciple, the "Activate" button should also be showing up on Your Services. In case you see "Start Watching" instead,, you can try linking your accounts again through this page instead, preferably by using an incognito/private window in your browser on a desktop device.

If the issue persists, it's possible that your login credentials for the linked Hulu account are different than the ones you use for Spotify. It's worth entering all possible email addresses you might have used when signing up in this tool to see if that helps you locate the correct one, or you can instead reach out to Hulu Support directly via the link above provided by @Dessi.

Hope this gets sorted out. The Community is here if something else comes up in the meantime.

Re: Help Activating Hulu

advan07 — Thu, 28 Aug 2025 06:12:07 GMT

Im also having this issue. I followed the exact steps and even watched a few videos on how to find this activation, yet the activation is still not there. I am on the student premium plan, never had a Hulu account before, and I live in the US.

Re: Hulu Subscription connection

stapefist — Fri, 03 Oct 2025 05:05:13 GMT

I was able to log in using a different email. An email I had used in the past before the merge.

Re: Hulu Subscription connection

RelicGibson — Sat, 11 Oct 2025 18:11:21 GMT

I was able to get clarification on this issue with the link above from “Yordon.” Turns out Spotify only included HULU with the “student” account. Interesting since the implication at the time of Spotify activation was that it is included on the individual and duo accounts. Kinda shady, just saying. Buyer beware.

Re: Hulu Subscription connection

Marc_martell — Wed, 05 Nov 2025 02:13:41 GMT

Hello,
I am also trying to connect my spotify account to my Hulu account, my account has been deactivated for some time. I tried to find the activate button in my services but it's not there. Can someone send me the link needed?

Re: Hulu Subscription connection

OscarDC — Wed, 05 Nov 2025 16:28:49 GMT

Hey @Marc_martell,

Thank you for reaching out to the Community and welcome.

If you have an active Premium Student subscription, the option to activate your HULU account should be listed under "your services page". So first, we'd recommend logging out from your account (in the account page, not the app) and log back in making sure you're using the correct credentials.

If the option to activate it is still not available, we'd recommend turning off any VPN you may have active and trying from an incognito window to see if it makes any difference. We'd also recommend trying on a different device using your own account to see if the issue persists.

Hope this helps. If anything else comes up, the Community will be here for you.

my hulu account

Dylanketchum07 — Fri, 27 Mar 2026 08:35:38 GMT

I have the premium student plan

I tried to log in to my Hulu account and every time I click the link that takes me to Hulu, I'm prompted to sign in. Every time I put in my information, I'm told that I need to pick a subscription. So, I'm Just wondering how to fix this so that I can use my Hulu account.