No puedo contratar premium con mercado pago

Fanirios — Wed, 06 Aug 2025 14:28:28 GMT

Plan

Premium

Country

Argentina

Device

Samsung Galaxy S23 Ultra

Operating System

Android 15

My Question or Issue

No me acepta la tarjeta de débito de mercado pago como medio de pago. Comprobe los datos, que el pais de la cuenta de Spotify y la de mercado pago sean iguales, la tarjeta está habilitada para realizar esos pagos y nada. Previamente probé con la tarjeta virtual y como no me la aceptaba pedí la tarjeta física ya que en algunos foros lo proponian como posible solución. Ya no se que probar, auxilio 🙃

Re: No puedo contratar premium con mercado pago

Yordan — Thu, 07 Aug 2025 07:45:24 GMT

Hi, @Fanirios,

Welcome to the Spotify Community! I hope you don't mind me replying in English.

Here are some things you can try out:

Use an incognito/private window in your browser or try with another one.
Use mobile data or switch to a different Wi-Fi network. You can ask a friend or a relative to create a mobile hotspot for you to connect to.
Test with another device, if available. For example, if you're normally using your phone to subscribe, try doing so from your PC to see if that does the trick.

Should the issue persist, I'd recommend contacting your payment provider for additional support. In the meantime, if you have another payment method available, try subscribing with it instead. You can find out more info on the different payment methods you can use in this article.

Hope this helps! Cheers 🤘

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No puedo contratar premium con mercado pago

Re: No puedo contratar premium con mercado pago