topic Re: Fui cobrado duas vezes in Subscriptions

Why am I being charged twice this month?

Wed, 17 Jul 2024 23:47:12 GMT

I was charged on the 12th for the month of July for my individual premium account and Spotify is attempting to charge me again on the 17th of July for the same thing

Re: Why am I being charged twice this month?

Bittencourt — Tue, 09 Dec 2025 07:18:52 GMT

Hi there, and welcome to the Community!

My first suggestion is that you check your receipts and details of your payments on your account page.

Also, keep in mind that if a regular payment fails, Spotify will try to take it again later. You may see both the failed payment and the payment that went through on your bank statement - but only one has actually been taken. You can check your bank statements to confirm.

If this is the case, the next month’s payment will continue on or near to your usual billing date.

Another thing to consider is that you may have accidentally signed up to Premium on a second account.

Try logging in with any details you might have used to create an account.

Note: There are a few ways to sign up, e.g. with email, phone number, Facebook, Apple, or Google. You can try logging in with these to find your account.

Also, check your family or friends haven’t used your payment info. If they have, they should cancel or change their payment method and reimburse you.

Let me know if you need further help 😊

Re: My payment went through and deducted from my gCash account but it is still saying Payment Failed

Jamesabah — Wed, 25 Sep 2024 12:57:24 GMT

I get charged twice a month …..and this has been happening for about three months now

Premium duo plan...deducted charge two times

Sheethalvp-24 — Fri, 01 Nov 2024 10:10:07 GMT

Plan

Premium Duo

Country United Arab Emirates

Device

(samsung galaxy a54

Operating System

Android

My Question or Issue

Actually the plan charge is 27.99 Aed...and it deducted money two times from my account...please help me to resolve this issue.

Hice un pago y no me lo recibe y se cobro 2 veces

Tue, 24 Dec 2024 20:44:50 GMT

El pago se cobro solo 2 veces en mi tarjeta y iba a reembolsar uno pero me sale que el pago no ha sido realizado y de mi tarjeta ya me descontaron lo de 2 planes individuales

How can I get my money back?

Wed, 25 Dec 2024 02:48:32 GMT

My family plan billing date says I paid it and the money was removed from my bank account on 12/13/2024, and today 12/24/2024 just 11 days later it was paid again, I am very upset and I demand a refund of my money. It does not seem fair to me that an automatic payment was made when I just paid my monthly bill less than two weeks ago.

Tô sendo cobrada indevidamente

Thu, 30 Jan 2025 14:47:28 GMT

Tô sendo cobrada sendo até paguei semana passada

Double payment same month

atiekay — Wed, 19 Feb 2025 09:44:03 GMT

Plan

premium individual

Renewed my subscription 5th of Feb now it’s the 19th of Feb same month and it’s trying to charge me again what do I do ?

Subscription fee was deducted twice yesterday from my account

To71 — Wed, 26 Feb 2025 11:32:15 GMT

Plan

Free/Premium Premium

Country

Nigeria

Device Samsung Galaxy A12

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Subscription fee was deducted twice from my account yesterday and being informed this morning of payment not made

Charged twice this last months

Thuwaini — Fri, 28 Feb 2025 18:03:45 GMT

Plan

Premium

Country

Oman

Device

(Huawei Pura70)

Operating System

(Android)

My Question or Issue

M charged twice Feb/Mar25

my subscribtion

alex88768 — Wed, 28 May 2025 12:33:23 GMT

Plan

premium

Country

turkey

Device

Samsung galaxy a 20

Operating System

android, windows

My Question or Issue

i payed 59 Turkish lira for 1 one month subscription in <snip - Moderator Edit> and before the 1 one month subscription end Spotify asking me to update my subscription and trying to take 59TL from my bank account THANK YOU AND I LIKE SPOTIFY SO MUTCH I HOPE YOU FIX THIS

Re: Fui cobrado duas vezes

Julia116 — Mon, 08 Sep 2025 11:11:45 GMT

Uso o spotify faz um tempo e duas vezes fui cobrada duplicada, uma no dia 05 e outra no dia 07

Re: Fui cobrado duas vezes

Bittencourt — Mon, 08 Sep 2025 12:23:59 GMT

Oi @Julia116, tudo bom?

Quando você acessa seu histórico de pagamentos, ambas as cobranças aparecem?

https://www.spotify.com/account/order-history/

Re: Customer Service

Umachioba — Tue, 09 Dec 2025 07:21:09 GMT

I was charged on 30th November

Today is just 8th November and I've been billed again, why? Pls I need a refund or I'm never using Spotify again

Re: Customer Service

AlexWalker — Sat, 20 Dec 2025 04:04:49 GMT

Happends to everyone they are ripping people for money. i been using spotify for 10 years and now its bad. dubble charged every month. and only get 20 days insted of 30 like the plan is supose to last. i pay every 20th. and some how i lose it the 10th or 15th. supose to be 20th every month.

Re: Question Of The Week: What kind of music puts you in a “weekend mode” mood?

9222201212 — Wed, 18 Feb 2026 11:35:04 GMT

My payment debit 49 +49 is 2 time 7fab

How many days i gat back my amount

It's debit in my account

Me cobraron doble una suscripción y quiero cancelar ambas

yreri_martinez — Thu, 05 Mar 2026 11:20:30 GMT

Necesito que me apoyen a revisar mi usuario ya que tengo 2 cobros de cuentas de spotify, necesito solo una, cancale la unica que me aparece en el sistema pero aparece en pagos 2 y en los recibos de cuenta de mi tarjeta, me pueden ayudar.