topic Re: Cancel audiobooks+ in Subscriptions

Cancel audiobooks+

SHanson2 — Fri, 12 Sep 2025 14:08:16 GMT

None of the below information is required. However, the more you provide the easier it will be for us to try and

Country

Premium Family plan

Device

Samsung Galaxy s24

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I recently added audiobooks+ and audiobooks+ for plan members for 11.99 each to my family plan subscription. Both add-ons claim you can cancel anytime. I can not cancel audiobooks+. I've read all the help articles and followed the instructions. When I finally get to "manage add-on" I am unable to click anything except "manage listening hours" which does nothing. I've tried managing through the app, through Spotify.com, and through Google play. I just want to keep my premium family plan, my audiobooks+ for plan members add-on, and cancel audiobooks+ for myself, the plan manager. I really think there is some kind of glitch preventing me from canceling, as I have followed all instructions. Any help would be appreciated!

Re: Cancel audiobooks+

Billy-J — Fri, 12 Sep 2025 18:34:25 GMT

Hey @SHanson2, thanks for reaching out to the Community!

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Re: Cancel audiobooks+

BryanSpoon — Thu, 09 Oct 2025 01:07:04 GMT

Exactly the same here. One says manage online the other days in the app but not in Google play.

Re: Cancel audiobooks+

netty725 — Sun, 19 Oct 2025 19:47:37 GMT

I had the same problem and contacted customer services. They sorted it for me in a few minutes. 🙂

Re: Cancel audiobooks+

Hanamarma — Wed, 05 Nov 2025 02:15:26 GMT

This!! I had to cancel Spotify altogether after 3 chats with Spotify customer service where they said they fixed it--and never did. I wonder if it was because I was paying through Google subscriptions, but I could either cancel my entire subscription--or just. keep. getting. audiobooks+. The last customer service person said I had resubscribed and that's why I was charged again. NOPE! So frustrating.

Audio book add on subscription cancellation

Zenbirder — Sat, 27 Dec 2025 23:42:29 GMT

Can anyone tell me how to cancel the audiology add on subscription? It says " cancel anytime " but I am being sent around in circles. I am still on the free trial but do not want to continue.

Please help 🙏

Re: Cancel audiobooks+

rmgj — Wed, 14 Jan 2026 19:19:02 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

How do you get help from spotify and how can I cancel my audiobook addon as there is now here in "ma

Re: Cancel audiobooks+

sptfyuser1999 — Sun, 01 Feb 2026 01:38:19 GMT

is super frustrating, im having the same issue, have tried to cancel through the app on my phone, the app via my laptop and through the web browser and its given me the run around. contacted customer support and the first person dropped out of the conversation, the second person successfully cancelled but it did take nearly an hour of messaging to sort out

Re: Cancel audiobooks+

alphamachina — Tue, 05 May 2026 18:42:36 GMT

For future reference, and for anyone else having this issue: if you paid through Google, your subscription will be handled by Google, and not Spotify, so you won't have a separate option to cancel just the Audiobooks+ addon, because Google bundles the two subscriptions (Spotify Premium + Audiobooks+) into one recurring Google subscription.

You'll have to go to https://play.google.com/store/account/subscriptions and cancel your entire Spotify subscription, and then at the beginning of the next billing cycle (whenever your subscription rolls over next month) you'll have to go back into Spotify and resubscribe to your normal plan.

If you want to be able to subscribe to and cancel these separately directly through Spotify, you'll need to pay with a different service, either directly or with something like PayPal.

It took me a few minutes of working this out with Google Gemini to figure out what was going on and what I needed to do.

The fact that customer service at Spotify has no idea how this works is sad.