joining premium issue

mateen123 — Thu, 20 Nov 2025 18:36:34 GMT

hi i want to join the premium but i cant it gives me errors i have tried different methods like paying with my phone carrier and my credit card i was in Iraq and now i am in turkey i also changed the country of my Spotify but it doesn't accept my card

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: joining premium issue

Luan — Thu, 20 Nov 2025 20:08:10 GMT

Hey, @mateen123
Welcome to the Spotify Community, and thanks for reaching out to us here!

First of all, I recommend that you follow the steps from this official support article:

Failed payment help

Let me know how it goes...

Stay awesome!

Let me know if you have further questions or need anything else! I'd love to help!

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joining premium issue

Re: joining premium issue