topic Refund in Subscriptions

I need a refund

Ag58 — Tue, 12 Mar 2024 02:49:38 GMT

I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.

Re: I need a refund

Kiril — Sat, 20 Sep 2025 06:49:22 GMT

Hi @Ag58,

Thanks for reaching out in the Community! We've moved your post to a relevant Help Board where it fits better.

Sorry to hear that you've been charged in this situation. You can check out the Refund Policy of Spotify here and see if you can initiate a refund process for the payment yourself.

If the above doesn't work for your payment method, then it's best to send us a message - we'll check things backstage and try to assist further.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

Subscription

Freya_musiv — Thu, 16 May 2024 03:12:14 GMT

Spotify charge me two times this month, can i do something to get my money back?

I didn’t want to pay for the subscription and got charged anyway

Wed, 13 Nov 2024 01:13:34 GMT

I want my money back

como hacer un reembolso

Tue, 26 Nov 2024 15:14:33 GMT

pase a apretar por equivocacion y me cobro, no quiero spotify premium ni nada, quiero un reembolso

Здравствуйте! Я случайно оформил подписку и хочу вернуть средства

Arimane — Wed, 04 Dec 2024 10:45:26 GMT

Здравствуйте!

Я случайно оформил подписку на ваш сервис и обнаружил это только после списания средств. Сразу после этого я отменил подписку, так как не планирую ею пользоваться.

Пожалуйста, помогите вернуть списанные деньги, так как подписка была оформлена по ошибке. Надеюсь на ваше понимание и поддержку в решении этого вопроса.

Спасибо!

С уважением,
[Arimane]

subscription plan

31esm3h7sfzb65uwaniz — Mon, 03 Mar 2025 04:43:40 GMT

I cancelled my subscription plan and I want a refund it’s still my first day I didn’t lessen anything I want a refund because it’s to high for me to pay

Re: I need a refund

ondrq — Mon, 03 Mar 2025 11:57:54 GMT

None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Device

Huawei Honor 8a

Operating System

Android

My Question or Issue

Hello, i wanted to ask how to get a refunded on my premium, i bought <snip - Moderator Edit> the three month version, yesterday i got Charged <snip - Moderator Edit>. I haven't used it since, is there any way i could get my money Back?

I need to refund the money back to my account

Raveesh7 — Mon, 03 Mar 2025 16:59:24 GMT

I don't want an individual subscription because im an student, im going to buy that pack soonly
So i need that money back as soon as possible

Re: I need a refund

Daniel276 — Wed, 19 Mar 2025 20:23:14 GMT

good day I would like to request a refund for spotify premium. I bought it by mistake. thanks for the reply

Re: I need a refund

9392239614 — Thu, 27 Mar 2025 19:05:49 GMT

I want my money back I want to change my account of Spotify on another mobile number so I want my money back intlo my orginal payment method

Plss help mee sir & mam

Re: I need a refund

31sz4nm6vuuljpwvns53 — Fri, 04 Apr 2025 03:40:56 GMT

Please refund my 149 pesos because i already paid for last month

Re: I need a refund

glorielle — Sat, 16 Aug 2025 16:36:06 GMT

I need my refund, I tried multiple times to cancel my plan and move to student plan it kept failing

Re: Reembolso

Mike112 — Sat, 30 Aug 2025 16:11:52 GMT

Buenas noches, como puedo reembolsar mi dinero ?

Re: I need a refund

Rydererven — Sat, 06 Sep 2025 22:57:08 GMT

My Spotify account auto paid my account for premium after the free trial, I removed my card already and I still haven't gotten a refund.

Re: I need a refund

Yordan — Sun, 07 Sep 2025 12:27:30 GMT

Hi, @Rydererven,

Welcome to the Spotify Community!

Just to confirm, have you requested a refund by following the steps from the accepted solution above? If you already have and it's been more than a week, but you still haven't received it, I'd recommend reaching out to your bank for further assistance.

Hope this gets sorted out. We're just a post away if something else comes up 🙂

Re: I need a refund

Mendes5 — Mon, 08 Sep 2025 02:36:58 GMT

Minha conta do Spotify pagou automaticamente eu queria pedir reembolso por favor

Re: I need a refund

Obbie — Thu, 11 Sep 2025 03:16:54 GMT

recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.

Re: I need a refund

31z25dh77u7ulgdhukxe — Fri, 12 Sep 2025 17:33:19 GMT

I recently tried the free trial subscription and cancelled the subscription and now it charged me out of my card. I would like a refund.

Re: Change method of payment help is wrong?

1280656681 — Sat, 20 Sep 2025 06:50:46 GMT

I've had Spotify for over a few years and you signed me up for a premium family plan when I only wanted a single plan with no commercials and I have been paying an outrageous price for many years. I just changed it back to a single plan and now I would like a refund for all the overage you guys have been charging me. Is that possible?