topic Re: Unknown and unremebered of showing premium purchase in Subscriptions

Unauthorized charge from Spotify Stockholm SE

hihibuzz — Thu, 26 Jun 2025 10:08:09 GMT

I was being charged with Stockholm SE on my credit card. I have not used my credit card to do any Spotify payment before, and I have checked my spotify account, there was no card linked to it.

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

Maxim — Wed, 12 Apr 2023 05:36:04 GMT

Hey there,

Thsnks for coming to the Community.

If you believe that there are unauthorized transactions (which aren't pending), feel free to reach out to Support so that they can look into it: https://www.spotify.com/about-us/contact/ 🙂

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

Khanyile — Sat, 19 Aug 2023 05:51:00 GMT

I was being charged with holm SE I don't know why.

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

Drarosiramos — Fri, 22 Sep 2023 14:20:30 GMT

Buenos días

he estado recibiendo cargos por 5.99 dollares a mi tarjeta crédito desde hace varios meses

tenia Spoty five Primiun y perdí mi acceso desde entonces

exijo que ME REENBOLSEN TODO LO DEBITADO A MI TARJETA de Crédito

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

Alex — Mon, 25 Sep 2023 07:53:32 GMT

Hi there @Drarosiramos,

Thanks for the post.

Hope you don't mind us replying in English, as that's the official language of the Community!

You can visit this support article for more instructions on what can be done in this case. There you'll find instructions on how to close the subscription in order to avoid further charges in the future.

Here you can review Spotify's refund policy.

Hope this helps.

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

Danieloee — Sat, 11 Nov 2023 10:09:53 GMT

how did you solve it?

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

sielliott85 — Mon, 08 Jan 2024 11:05:50 GMT

Spotify Stockholm is just the entity used to renew your subscription - it should match up to your subscription fee. if it does, it shouldn't be a concern.

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

user-removed — Sat, 02 Mar 2024 00:17:35 GMT

Even it happened with me. I downloaded the Spotify app for free trial. There was not any card linked to my Iphone. How did you manage to get my card info. and you took money without any consent. Strange.

Payment charge- but it is not my account and I do not know where is going

Sun, 10 Mar 2024 08:12:03 GMT

A premien payment has been escalated from my bank account but I do not know where is going. I do not even have a mail with the confirmation of the payment and my account still not premium though.

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

Earnestmaganga — Tue, 28 May 2024 11:05:27 GMT

Me too ,what is this happening?

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

AlejaR — Wed, 19 Mar 2025 19:16:10 GMT

Hey folks,

Thanks for all your replies and for the info shared here.

Most likely your card is linked to an active Spotify Premium account if you're seeing Spotify charges you don't recognize. This could happen in the following scenarios:

You've subscribed to a Spotify Premium trial with your payment details and have not canceled the subscription within the trial period. In this case, you can log into your Spotify account and follow these steps to cancel the subscription and avoid further charges.
- Note: If you don't find the Premium account, keep in mind that there are a few ways to sign up, ex. with email, phone number, Apple, or Google. Try logging in with these or follow these steps to find the account.
A family member or a friend might have used your card to subscribe to Spotify. We'd suggest you go through the steps in this support article for more info.
Your payment method is being used by an unauthorized third party.

If you are certain that you haven't signed up for Spotify Premium yourself, it's best you contact our Customer Support team by following the steps here, and provide them with info about the unauthorized charges. They should be able to help further.

Hope this info helps.

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

robert10965 — Fri, 27 Jun 2025 14:52:29 GMT

Hi new customer why was my card charged TT$40.78

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

zine — Thu, 16 Oct 2025 02:13:46 GMT

How did you stop it?

Re: Unknown and unremebered of showing premium purchase

GopalsinhParmar07 — Tue, 02 Dec 2025 06:27:59 GMT

Hey,

Recently i got to know that i have been charged 15.99$ from last almost over two years and the transaction is unknown. I have one old account but never bought premium and nothing is in the history as well. Could you please help me with this? I am really tired of paying this unknown fees.

Re: My card was charged with Spotify Stockholm SE which I did not subscribe

Zelikar — Fri, 02 Jan 2026 03:42:19 GMT

I cancelled my subscription last night but today morning I was charge twice by Spotify