topic Re: Not possible to switch to basic in Subscriptions

Not possible to switch to basic

DrawW — Thu, 22 Jan 2026 15:26:12 GMT

Hello,

I'm wondering why I don't have the option to switch to a basic plan.. We have now a Duo Premium as from Jul 2025

Plan

Duo Premium

Country

Belgium

Device

iPhone 17

Operating System

iOS 26

My Question or Issue

Re: Not possible to switch to basic

Billy-J — Thu, 22 Jan 2026 15:39:39 GMT

Hey @DrawW, thanks for reaching out to the Community!

You can check to see if you’re eligible for the Basic Duo plan by:

Log into spotify.com/account.
Under Manage your plan, click Change plan.
Choose the Basic plan.

If you don’t see Basic as an available plan in your account, you’re currently not eligible. I don’t have any further information on criteria available to be eligible for this plan. Also, keep in mind that Basic plans aren’t available for Premium Student and Duo/Family plan members. There’s more info on how Basic plans work and what’s included here.

I hope this helps! Let me know if you have any more questions.