topic Re: Cancel subscription and get a refund in Subscriptions

Cancel subscription and get a refund

Jmoney76 — Wed, 09 Aug 2023 14:33:02 GMT

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Re: Cancel subscription and get a refund

ThisCommunitySucks — Mon, 04 Aug 2025 13:39:31 GMT

Hi @Jmoney76,

Thanks for posting in the Spotify Community, and welcome!

I moved your post from Chat to a relevant Help board, where it fits better.

You can cancel your Premium subscription by following these steps:

Log in to your account page
Under Your plan, click Change Plan
Scroll to Spotify Free and click Cancel Premium

You can also read about Spotify's Refund Policy in this support article; and if you believe that you're eligible for a refund, feel free to reach out to Customer Support here.

Let me know if you have any other questions, and have a good day!

Re: Cancel subscription and get a refund

VioIenceOMG — Fri, 11 Aug 2023 16:26:45 GMT

Hello, I mistakenly extended the subscription to an account on which I do not use spotify, can I cancel the subscription and return the money?

Re: Cancel subscription and get a refund

Pranav9 — Mon, 23 Oct 2023 08:00:19 GMT

I am not gonna be able to pay for the next coming months for the Spotify premium so please give me a refund

I never got my free 2 months I've been charged 10.99

Fri, 27 Oct 2023 00:14:41 GMT

I just want to get my money back refund

Refund

GURDAVAR — Fri, 10 Nov 2023 02:34:17 GMT

I have 2 accounts. The first is in the UK where I find I have been charged £10.99 and as I am unable to use it, I opened another free account in india.

Re: Cancel subscription and get a refund

AlejaR — Sun, 12 Nov 2023 12:58:13 GMT

Hey @GURDAVAR,

Thanks for posting in the Community.

We hope you don't mind us moving your post, as it fits better here in this thread in which you can find relevant info.

If you can access the Premium account you mentioned, you can cancel said subscription. Make sure to check out the steps mentioned by @ThisCommunitySucks here.

If you'd like to have further info, the best way to go would be to get in touch with our Customer Support team, so they can help you check your accounts more thoroughly. If you think you're eligible for a refund, they can help you with it as well. You can find out how to contact them here.

We hope you found this helpful. We're always here to help.

Re: Cancel subscription and get a refund

cashmoneypimp4life1 — Sat, 02 Dec 2023 16:28:19 GMT

I would like to cancel my subscription and get a refund I don't need it anymore

Re: Cancel subscription and get a refund

Minahlachica — Sat, 09 Dec 2023 07:06:12 GMT

I just got charged today for this month forgetting to cancel,I would like to discontinue the solo plan and change it to the duo plan with my sibling so id liek a refund

Re: Cancel subscription and get a refund

Fixitup — Sat, 16 Dec 2023 14:37:12 GMT

Why did you let someone else take over my subscription

Re: Cancel subscription and get a refund

trushil — Tue, 16 Jan 2024 14:42:28 GMT

i don’t like

Re: Cancel subscription and get a refund

Playboy25 — Mon, 22 Jan 2024 16:35:49 GMT

I canceled and need money back

Повернення коштів

Thu, 29 Feb 2024 12:15:55 GMT

Повернути кошти за скасовану підписку

Quiero un reembolso

Thu, 29 Feb 2024 17:38:58 GMT

Se me hizo un descuento automatico hoy, no queria renovar suscripción, la habia anulado pero no se hizo al parecer, quiero mi dinero de vuelta se descontó y no lo eh usado

Charge before the end of the free trial period.

Fri, 01 Mar 2024 00:36:43 GMT

I started the 5-month free trial period on 11/30/23, and billing would only start on 03/01/24. However, I was automatically charged today, on 02/29/24. I want to know how I can get mine reimbursement. This situation really upset me.

Pagamentos

lorenacirineu — Fri, 01 Mar 2024 13:33:55 GMT

Bom dia, me chamo Lorena Cirineu gostaria que me ajudassem fiz uma compra anual achando que seria mensal e não terei como pagar o valor de R$279,00 por gentileza tem como fazer o reembolso da conta e eu fazer somente o plano mensal?

Re: Cancel subscription and get a refund

aatoufiq — Sat, 09 Mar 2024 16:16:48 GMT

Hi, Good Day, I don’t have any account and or subscription of Spotify and today I was checking my bank account that shows a monthly payment is deducting from my Visa card. I never have subscribe or authorization of my Visa card to Spotify. Please help how to refund and cancel that Spotify donot charge me other wise I have to block the from my financial bank. Thank You

I switched to the wrong subscription before cancelling my plan

Sun, 17 Mar 2024 13:06:39 GMT

My family wants to go over to a famiky plan. So I wanted to cancel my subscriptionn on premium so I could hoin them. Originally I thought I had to just press family. But that switched me over to the famiky plan. Then, I tried switchinh it back before cancelling my subscriotion overall. But not I am stuck on family plan for this month. I do not want to pay for that as for this month I just want to keep my induvidual account. Coukd you set me back to normal premium so I dont have to pay for family?

환불

노호진 — Tue, 19 Mar 2024 10:10:20 GMT

오늘 구독 해지하려고 했는데 결제가 되어버렸습니다 환불 받고 싶습니다

Reembolso de cobrança indevida hoje no meu débito.

Fri, 19 Apr 2024 02:06:33 GMT

Eu sempre assinei o Spotify universitário, e só este mês percebi que o valor tava sendo de 21$ ... E como está no débito automático, não reparei isso antes no extrato. E hoje quando estava tentando tirar meu cartão da cobrança, já vi que tinham debitado . E estou com dificuldade financeira, não tenho como manter esse mês . Debitaram do dinheiro da minha alimentação, coisas domésticas, então preciso do reembolso desse valor .