topic Re: Spotify Duo in Subscriptions

Spotify Duo

Raypangsh — Thu, 19 Mar 2026 15:18:44 GMT

Hi, we accidentally upgraded to Premium Duo. We are a couple and always in the same place together, but we live nomadically and do not maintain one fixed home base year round. Because of that, we did not realize our billing countries would prevent the second member from joining, even though we are together. We canceled once we understood the problem. Could you please review this and help with a refund for the accidental upgrade?

Re: Spotify Duo

CryticalAce — Thu, 19 Mar 2026 16:42:26 GMT

Hey, @Raypangsh! Welcome to the community!

Unfortunately, we cannot help here, but if you head over to Customer Support, they will be able to look into this futher for you!

If you have any other questions or issues, please reach out again!

Cheers,

Jordan