Changed Subscription, got charged a fee without notice

dinkdink123 — Thu, 02 Apr 2026 18:08:15 GMT

Plan

Premium individual switching to basic individual

Country

USA

My Question or Issue

Today (April 2, 2026), I changed my subscription from Premium Individual to Basic Individual because I don't want to pay $2 extra for a feature I don't use or access to Hulu. I checked my bank account right after, and even though my billing date isn't until the 7th of every month, I was charged $1.01. I previously have not missed any payments and my plan is changing to be LESS money per month, not more. I have seen nothing in the other Spotify FAQs about this. Why was I charged? There was no pop up, no email, no notice that I was going to be charged.

Re: Changed Subscription, got charged a fee without notice

Billy-J — Fri, 03 Apr 2026 02:47:11 GMT

Hey @dinkdink123, thanks for reaching out to the Community!

Spotify charges for Premium once per month, per account. Can you let me know if the charges show as Pending or have they been posted?

You can also check your Receipts page to see if you find a similar charge to what was charged to your bank account. If you don't, I'd recommend reaching out to your financial institution as they may have more information.

Keep me posted.

topic Changed Subscription, got charged a fee without notice in Subscriptions

Changed Subscription, got charged a fee without notice

Re: Changed Subscription, got charged a fee without notice