topic Re: Can't cancel my Add-on in Subscriptions

Cancel audiobook add on

Michaela97 — Mon, 09 Mar 2026 13:51:14 GMT

Premium

I want to cancel my audiobook add on package but the only option I'm seeing is to fully cancel my whole subscription.

Re: Cancel audiobook add on

Billy-J — Mon, 09 Mar 2026 16:24:20 GMT

Hey @Michaela97, thanks for reaching out to the Community!

You should be able to cancel your add-on by following these steps. If you're unable to, can you send me a screenshot of what you're seeing? Make sure to hide sensitive info when posting to the Community.

Let me know how this goes!

Re: Cancel audiobook add on

Michaela97 — Tue, 10 Mar 2026 14:31:00 GMT

That worked thanks. For some reason yesterday, it was sending me on a loop of spotify telling me to go to my google play subscriptions and google play offering me to cancel the whole lot or go back to spotify

Re: Cancel audiobook add on

Billy-J — Tue, 10 Mar 2026 16:50:59 GMT

Hey @Michaela97,

This is great news! I'm happy to hear everything back on track. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!

Re: Cancel audiobook add on

Aishah0710 — Mon, 16 Mar 2026 00:43:18 GMT

I cant cancel the audiobook free trial i need help

Re: Cancel audiobook add on

Dessi — Mon, 16 Mar 2026 13:38:50 GMT

Hi there @Aishah0710,

Thanks for reaching out and welcome to the Spotify Community!

We'd recommend checking your account page, or going to Plans and add-ons to see if the option to cancel appears. In case it doesn't, can you confirm if you're paying through a partner or directly? If your payments are managed by a 3rd party, such as Google, for example, you might want to check if you're able to cancel them through your account there.

Let us know how it goes.

Re: Cancel audiobook add on

Hope1574 — Thu, 19 Mar 2026 14:29:31 GMT

I don’t wanna cancel mine, but I wanna know because I have family plans. I wanna know how much the audiobook plus subscription is because I’m trying to split the cost between each family member tell how much they owe me per month and I can’t find anywhere the price of it?

Re: Cancel audiobook add on

MihailY — Fri, 20 Mar 2026 07:31:17 GMT

Hey @Hope1574,

Thanks for joining the thread.

You can check out the receipts for your payments on this page. As a heads up, you can only see the ones from the past 2 years.

Hope this helps! We're here if you have any other questions.

Re: Cancel audiobook add on

GT99 — Tue, 07 Apr 2026 18:26:23 GMT

Any advice for canceling the audiobook add-on when I am in the app on the add-on page and then it tells me I need to be in the app in order to cancel it. I am 30 seconds away from canceling my entire subscription because of this bs.

Can't cancel my Add-on

1231142036 — Sun, 26 Apr 2026 19:17:11 GMT

Plan

Family Premium

Country

New Zealand

Device

iPhone 17, PC

Operating System

iOS 26.3, Windows 11

My Issue

I'm trying to cancel an Add-on for Audiobooks as my daughter has never used it.

Each time I click remove, I get the error message: "Something went wrong. Try reloading the page. It may take some time to get things working again."

Over and over. I don't want this Add-on. But I can predict what will happen. I won't be able to cancel it and instead I'll be charged for it.

Spotify is SO **bleep** to deal with. If the App isn't doing what it's supposed, there's no support, no trouble-shooting, no helpdesk, nothing. But they'll happily charge your card every month.

Re: Can't cancel my Add-on

Carrera85 — Tue, 19 May 2026 04:28:46 GMT

I am having this exact same problem! Can't seem to find a way to actually cancel audiobooks+ and Spotify are now trying to charge me. I have tried to cancel through my account but I keep getting the same error message! Surely there is a real human on here that can actually help with this!?