Changing Payment Option

Levi15 — Tue, 09 Jun 2026 20:30:02 GMT

Plan

Student Premium

Country

Device

(iPhone 17e, and Windows 11 Desktop)

My Question or Issue

I have tried to change my payment option multiple times, and I just get the error message, however, I already have my new card added to my payment options I just want to swap.

Re: Changing Payment Option

Anyk17 — Wed, 10 Jun 2026 01:33:51 GMT

Hey @Levi15,

Thanks for posting and welcome to the Spotify community.

Could you try using an incognito window and following these steps?

Go to Update payment details.
Enter a new payment method.
Click Change payment details to confirm.

If you continue to experience issues when entering card details, make sure your bank has the right information, and that your personal details are up to date and correct. Also, try contacting your bank for assistance.

Hope this helps, let me know how it goes.

topic Re: Changing Payment Option in Subscriptions

Changing Payment Option

Re: Changing Payment Option