topic Re: Insane in Subscriptions

Insane

ekenenduka — Sun, 07 Jun 2026 07:25:24 GMT

Hello,

I made a payment for my Spotify subscription using my bank card, and the amount has already been deducted from my bank account. However, my Spotify account still shows the payment status as "Awaiting" and my subscription has not been activated.

Could you please check the payment and help resolve this issue? I can provide proof of payment if needed.

Thank you.

Re: Insane

JBayudz — Sun, 07 Jun 2026 12:08:43 GMT

Hi @ekenenduka,

Thanks for reaching out to the community.

If your premium is not yet activated, you may reach out to Spotify Support for further assistance. The community won't be able to assist you with any specific billing and account-related concerns.

Visit https://support.spotify.com/contact-spotify-support/ using your Spotify account to talk to Spotify Support.