Subscription Suddenly not working

31xvo3gptsjw5kzod4vp — Thu, 06 Aug 2026 08:16:46 GMT

I redeemed my voucher from Mi store that is said to have 4 months free Spotify Premium, on the 3 days the premium is still working smoothly but suddenly today the 6th day the premium suddenly gone without canceling it or anything

Plan

Free/Premium

Country

Device

Operating System

My Question or Issue

I want to fix the issue that it's still 6 days for my 4 months Spotify Premium but now it doesn't work anymore it has ads

Re: Subscription Suddenly not working

Billy-J — Thu, 06 Aug 2026 16:53:12 GMT

Hey @31xvo3gptsjw5kzod4vp, thanks for reaching out to the Community!

Could you let me know what your subscription status says here? If it says Free, follow these steps and attach a screenshot of your Receipts page. Make sure to hide sensitive information when you’re posting to the Community.

If it says Premium, try logging out > restart the device > log back in in the Spotify app, and let me know if you’re able to use your Premium features, such as no ads, unlimited skips.

You can also follow the steps provided in this support article and let me know if they make a difference.

Let me know how this goes!

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Subscription Suddenly not working

Re: Subscription Suddenly not working