https://community.spotify.com/t5/Subscriptions/App-doesn-t-get-premium/m-p/1784050#M16158 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/6582310">@DenisBertrand</a>!</P> <P>&nbsp;</P> <P>No worries. We can help you out.&nbsp;<SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Can you try the steps here for us: https://support.spotify.com/article/reinstallation-of-spotify/? They should help with this /&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:[null,0],&quot;11&quot;:4,&quot;12&quot;:0}">Can you try the steps here for us: <A href="https://support.spotify.com/article/reinstallation-of-spotify/" target="_blank">https://support.spotify.com/article/reinstallation-of-spotify/</A>? They should help with this.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Can you try the steps here for us: https://support.spotify.com/article/reinstallation-of-spotify/? They should help with this /&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:[null,0],&quot;11&quot;:4,&quot;12&quot;:0}">Keep us posted.&nbsp;</SPAN></P> Sat, 29 Jul 2017 17:06:48 GMT Erika 2017-07-29T17:06:48Z https://community.spotify.com/t5/Subscriptions/App-doesn-t-get-premium/m-p/1784043#M16157 Hi everyone.<BR />A few days ago i was to late for paying my premium. Now in got a Spotify card put it on my account and i'm back premium,<BR />But in the Spotify app not. I can download for offline playing (so i thought everything was oké). But now if i skip a couple of songs he says i need to get a premium account. But i have one. I got the app of my Phone reinstall everything but still the same problem.<BR />Can anyone help?<BR /><BR />PS: sorry for the bad English Sat, 29 Jul 2017 17:01:45 GMT https://community.spotify.com/t5/Subscriptions/App-doesn-t-get-premium/m-p/1784043#M16157 DenisBertrand 2017-07-29T17:01:45Z https://community.spotify.com/t5/Subscriptions/App-doesn-t-get-premium/m-p/1784050#M16158 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/6582310">@DenisBertrand</a>!</P> <P>&nbsp;</P> <P>No worries. We can help you out.&nbsp;<SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Can you try the steps here for us: https://support.spotify.com/article/reinstallation-of-spotify/? They should help with this /&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:[null,0],&quot;11&quot;:4,&quot;12&quot;:0}">Can you try the steps here for us: <A href="https://support.spotify.com/article/reinstallation-of-spotify/" target="_blank">https://support.spotify.com/article/reinstallation-of-spotify/</A>? They should help with this.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Can you try the steps here for us: https://support.spotify.com/article/reinstallation-of-spotify/? They should help with this /&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:[null,0],&quot;11&quot;:4,&quot;12&quot;:0}">Keep us posted.&nbsp;</SPAN></P> Sat, 29 Jul 2017 17:06:48 GMT https://community.spotify.com/t5/Subscriptions/App-doesn-t-get-premium/m-p/1784050#M16158 Erika 2017-07-29T17:06:48Z