https://community.spotify.com/t5/Subscriptions/Spotify-Premium-not-working/m-p/1635264#M1616 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/11221872">@Breeblah</a>,</P> <P>&nbsp;</P> <P>Welcome in the Spotify community!&nbsp;First you should check your subscription status <A href="https://www.spotify.com/us/account/subscription/" target="_self">here</A>. Is it premium or free? In general if you have a problem with premium which you got through a 3rd party (here your phone provider), you have to contact&nbsp;the&nbsp;support of&nbsp;your phone provider. Spotify unfortunately can't help you to fix premium problems of 3rd parties.</P> <P>&nbsp;</P> <UL> <LI><STRONG>More information about this here: <A href="https://support.spotify.com/us/account_payment_help/subscription_information/information-for-subscribers-through-broadband-supplier-or-mobile-carrier/" target="_self">3rd party subscriptions</A></STRONG></LI> </UL> <P>&nbsp;</P> <P>Just let me know, if you get it work <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Specialworld</P> <P>&nbsp;</P> Wed, 05 Apr 2017 23:48:50 GMT Specialworld 2017-04-05T23:48:50Z https://community.spotify.com/t5/Subscriptions/Spotify-Premium-not-working/m-p/1635212#M1610 I have Spotify PREMIUM through my phone contract. It stopped working suddenly last week. I contacted my phone provider, and they confirmed I have Spotify Premium until October 2017, but I only have access to the free version. It had apparently been cancelled from my end, but I have never logged out or cancelled my subscription. I've tried logging out and back in and having the same problem. Wed, 05 Apr 2017 22:24:22 GMT https://community.spotify.com/t5/Subscriptions/Spotify-Premium-not-working/m-p/1635212#M1610 Breeblah 2017-04-05T22:24:22Z https://community.spotify.com/t5/Subscriptions/Spotify-Premium-not-working/m-p/1635264#M1616 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/11221872">@Breeblah</a>,</P> <P>&nbsp;</P> <P>Welcome in the Spotify community!&nbsp;First you should check your subscription status <A href="https://www.spotify.com/us/account/subscription/" target="_self">here</A>. Is it premium or free? In general if you have a problem with premium which you got through a 3rd party (here your phone provider), you have to contact&nbsp;the&nbsp;support of&nbsp;your phone provider. Spotify unfortunately can't help you to fix premium problems of 3rd parties.</P> <P>&nbsp;</P> <UL> <LI><STRONG>More information about this here: <A href="https://support.spotify.com/us/account_payment_help/subscription_information/information-for-subscribers-through-broadband-supplier-or-mobile-carrier/" target="_self">3rd party subscriptions</A></STRONG></LI> </UL> <P>&nbsp;</P> <P>Just let me know, if you get it work <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Specialworld</P> <P>&nbsp;</P> Wed, 05 Apr 2017 23:48:50 GMT https://community.spotify.com/t5/Subscriptions/Spotify-Premium-not-working/m-p/1635264#M1616 Specialworld 2017-04-05T23:48:50Z